Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Benlon Technologies Ltd's ("Benlon," "we," "our," or "us") documentation generation and management services, including our website, platform, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Benlon provides AI-powered documentation generation and management services for software engineering teams. The Service includes:

• Connection to code repositories (GitHub, GitLab, etc.)
• Automated analysis of codebases, schemas, and APIs
• Generation and maintenance of technical documentation
• Natural language query capabilities
• Documentation hosting and collaboration features
• Integration with development tools and workflows

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by providing accurate, complete, and current information. You must be at least 18 years old to create an account.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Using strong passwords and enabling two-factor authentication when available

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if we determine that your use of the Service poses a security risk.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use the Service to harass, abuse, or harm others
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated tools (bots, scrapers) without our permission
• Resell or redistribute the Service without authorization
• Use the Service to generate documentation for prohibited purposes (illegal activities, weapons development, etc.)

5. Repository Access and Permissions

5.1 Read-Only Access

Benlon operates with read-only access to your code repositories by default. We:

• Do NOT modify, delete, or push changes to your repositories
• Do NOT execute code from your repositories
• Only read and analyze code, schemas, documentation, and related files

5.2 Repository Selection

You control which repositories Benlon can access. You can add or remove repository connections at any time through your account settings.

5.3 Responsibility

You are responsible for ensuring you have the necessary rights and permissions to connect repositories to Benlon and to share the resulting documentation with your team.

6. Intellectual Property Rights

6.1 Your Content

You retain all ownership rights to your code, data, and content ("Your Content"). By using the Service, you grant us a limited license to access, process, and analyze Your Content solely to provide and improve the Service.

6.2 Generated Documentation

Documentation generated by Benlon based on Your Content belongs to you. You may use, modify, and distribute it as you see fit.

6.3 Benlon Platform

The Service, including its software, features, design, and functionality, is owned by Benlon and protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, or create derivative works without our permission.

7. Subscription Plans and Payment

7.1 Subscription Plans

Benlon offers various subscription plans with different features and pricing. Details are available on our Pricing page.

7.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for:

• Subscription fees at the beginning of each billing period
• Any applicable taxes
• Overage charges for usage beyond plan limits

7.3 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes will apply to subsequent billing periods. Continued use of the Service after a price change constitutes acceptance.

7.4 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. If you cancel mid-billing period, you will retain access until the end of that period.

7.5 Free Trials

We may offer free trials. At the end of a trial period, your payment method will be charged unless you cancel before the trial ends.

8. Cancellation and Termination

8.1 Your Right to Cancel

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

8.2 Our Right to Terminate

We may suspend or terminate your access to the Service:

• For violation of these Terms
• For non-payment of fees
• For fraudulent or illegal activity
• If required by law
• If your use poses a security or liability risk

8.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data in accordance with our retention policies. You remain responsible for any fees incurred before termination.

9. Warranties and Disclaimers

9.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 No Guarantee

We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• Generated documentation will be 100% accurate or complete
• Defects will be corrected
• The Service will meet your specific requirements

9.3 Your Responsibility

You are responsible for reviewing and verifying generated documentation before using it. Benlon is a tool to assist with documentation, not a replacement for human review and judgment.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BENLON SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption
• Damages resulting from your use or inability to use the Service
• Damages arising from errors in generated documentation
• Unauthorized access to or alteration of your data

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Benlon and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any rights of another party, or (d) Your Content.

12. Data Privacy and Security

We take data privacy and security seriously. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

For Enterprise customers, we offer additional security features, including self-hosted deployment options, SSO/SAML integration, and custom Data Processing Agreements (DPAs).

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a formal claim, you agree to contact us to attempt to resolve the dispute informally. Send disputes to legal@benlon.com.

14.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except as modified by these Terms. Arbitration will take place in Albuquerque, New Mexico.

14.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis. You waive any right to participate in class actions or class-wide arbitration.

15. General Provisions

15.1 Governing Law

These Terms shall be governed by the laws of the State of New Mexico, without regard to its conflict of law provisions.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Benlon regarding the Service.

15.4 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

For questions about these Terms, please contact us: