Privacy Policy

1. Introduction

Benlon Technologies Ltd ("Benlon," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our documentation generation and management services (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, job title, and password when you create an account
• Payment Information: Billing address and payment method details (processed securely through our payment processor)
• Profile Information: Optional profile details, preferences, and settings
• Communications: Information you provide when contacting support or communicating with us

2.2 Code and Repository Data

When you connect your repositories to Benlon, we access and analyze:

• Source code, schemas, and type definitions
• Repository structure and file organization
• Commit history, pull requests, and issues
• Existing documentation and README files
• Test files and example code

Important: Benlon operates with read-only access by default. We never modify, delete, or push changes to your repositories.

2.3 Automatically Collected Information

We automatically collect certain information about your device and usage:

• Usage Data: Features used, pages viewed, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance metrics
• Cookies: We use cookies and similar tracking technologies (see Section 8)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve the Service, including generating and maintaining documentation
• Analysis and Generation: To analyze your code and repositories to create accurate, up-to-date documentation
• Account Management: To manage your account, authenticate users, and process payments
• Communication: To send technical notices, updates, security alerts, and support messages
• Improvement: To understand usage patterns and improve our features and user experience
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These providers are bound by confidentiality obligations and may only use your data to perform services for us.

4.2 Business Transfers

If Benlon is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit is encrypted using TLS/SSL; data at rest is encrypted using AES-256
• Access Controls: Strict access controls and authentication mechanisms limit who can access your data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Monitoring: 24/7 monitoring for suspicious activity and security threats
• Read-Only Default: Benlon operates with read-only access to minimize security risks

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period thereafter
• Repository Data: Retained while you have repositories connected; deleted within 30 days of disconnection
• Generated Documentation: Retained according to your account settings and plan
• Log Data: Retained for up to 90 days for security and debugging purposes

You may request deletion of your data at any time (see Section 7).

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information ("right to be forgotten")
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal: Withdraw consent for processing where we rely on consent

To exercise these rights, contact us at privacy@benlon.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information. Types of cookies we use:

• Essential Cookies: Required for the Service to function properly (authentication, security)
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

For details on the cookies we use and how to manage them, see our Cookie Policy. You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. AI and Machine Learning

Benlon uses AI and machine learning to analyze code and generate documentation. Important points about our AI usage:

• Your code is processed under strict isolation and is never used to train public models
• We use commercially available AI services with strong privacy commitments
• You retain all intellectual property rights to your code and generated documentation
• AI processing is performed in accordance with our security standards

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: